Booking Policy

At Revospa, we strive to provide a seamless, relaxing, and personalized experience from the moment you book your appointment. Please review our booking guidelines below to ensure a smooth visit.

1. Reservation & Deposit Policy

Advance Booking: We highly recommend reserving your services online or via phone at least 24 to 48 hours in advance to secure your preferred date, time slot, and specialist.

Booking Deposit: For group reservations (3 or more guests) or premium package services, a 20% deposit is required at the time of booking to confirm your appointment.

2. Rescheduling & Cancellation Terms

Notice Requirement: If you need to reschedule or cancel your appointment, please notify us at least 24 hours in advance.

Late Cancellations & No-Shows: Cancellations made within less than 24 hours of the scheduled time or no-shows may incur a cancellation fee equivalent to 50% of the reserved service value.

3. Arrival Time & Late Arrival

Punctuality: Please arrive at least 15 minutes prior to your scheduled time to enjoy a welcoming refreshment and complete your personal health consultation form.

Late Arrivals: If you arrive late, your session may be shortened to avoid delaying the next scheduled guest. The full service fee will still apply.

4. Age Requirement & Special Accommodations

Minimum Age: Guests must be at least 16 years old to receive spa treatments. Guests aged 16–17 require written consent from a parent or legal guardian.

Special Requests: If you require specific accessibility accommodations or have health considerations (e.g., pregnancy, skin conditions), please inform us during booking so we can tailor your experience safely.