Frequently asked questions

COMMON INQUIRIES

Explore all essential questions answered.

Yes, we strongly recommend booking your appointment in advance to secure your preferred time slot and therapist. However, we also welcome walk-in guests subject to schedule availability.
We exclusively use 100% organic botanical oils, cruelty-free, and dermatologically tested skincare products. All formulas are non-toxic, gentle on sensitive skin, and completely safe for your health and vitality.
Absolutely. You are welcome to request your preferred therapist gender or specific specialist during the online booking process or upon arrival at our reception.
We provide comfortable disposable undergarments and plush robes for your session. During the treatment, your body will be professionally draped with warm sheets, exposing only the area being worked on.
Yes, all our therapists are fully certified wellness experts with extensive hands-on experience in holistic skincare and therapeutic massage. Furthermore, we continuously train our team to ensure the highest standards of safety, care, and total relaxation.