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FAQ
Frequently Asked Questions
Our luxury watches come with a comprehensive 2-year warranty that covers any manufacturing defects. Please refer to our warranty policy for more details and exclusions.
To ensure your watch stays in pristine condition, avoid exposure to extreme temperatures and direct sunlight. Clean it regularly with a soft cloth, and have it serviced by a professional every 3-5 years.
Yes, we offer a 30-day return and exchange policy. The watch must be in its original condition, unworn, and accompanied by all original packaging and documentation. Please review our return policy for complete details.
Yes, we ship our luxury watches worldwide. Shipping fees and delivery times vary depending on the destination. Please visit our shipping information page for more details.
Each of our luxury watches comes with a certificate of authenticity and a unique serial number. You can verify the authenticity of your watch by contacting our customer service team or visiting our authentication page.